The technology that powers voice biometrics would’ve been a distant sci-fi dream a few decades ago. Today, voice biometrics has found its way into many facets of life and different sectors of economy. It is the go-to solution that safeguards citizens in their real life interactions as well as their virtual presence. Whether you’re working for a multinational company or contacting the bank for support, voice identification mechanisms are changing the future of the human-tech symbiosis. Voice recognition and verification software is growing in popularity for the following reasons.
Consumer support
The sphere of consumer support is the biggest one that has benefited from the use of voice biometrics. It is preferred by many consumers who do not like the hassle of talking for hours on end with consumer representatives. This often means being inundated with a series of never-ending questions no one has the time for. Thanks to voice biometrics, identifying and verifying their voice helps skip over many steps for both the parties.
Vehicle of anti-fraudulence
In the era of increasing cyber crimes, protecting your data and looking for better security options is the need of the hour. Voice biometrics plays a key role in circumventing data breaches and unauthorized use of user information. A user’s voice is inimitable, just like our fingerprints which are unique to everyone. This makes it a secure mode of authorization.
Revolutionizing finance realm
Many countries around the world are making the shift to digitalized financial services by employing innovative finance-based technological solutions. From smartphones to remote banking, voice biometrics is prominently used in this industry and offers increased privacy to protect sensitive data of consumers. Multilingual voice biometric services are also on the rise.
Digitalizing your signature
A voice signature which is similar to your written one is already accepted as a legal format for accessing online services in many countries. Soon, they will go a long way in placing a check on many virtual threats to user data such as fraudulence related to identities, hacking, spoofing, phishing and so on. Cutting-edge voice tech is also advancing at an impressive rate with an ability to distinguish minute nuances in many accents and dialects.
Employee managing systems
Digitalization of employee entry management in many companies now incorporates voice biometrics. Used as an effective alternative to the manual card-swiping systems, voice detection is an easy and quick process that offers evolved safety. This is especially useful to institutions that house a large employee base and see a large volume of people visiting the building every day.
The article has been published by the editorial board of the Identity Herald. For more information please visit www.identityherald.com.
